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American Harbor Self Storage

7227 S RL Thornton Fwy, Dallas, TX 75232
Current Customers: 972.228.4710

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 3 Reviews
4 Stars - 3 Reviews
Great prices and easy access to my storage unit
Wayne Johnson
April 7, 2020
Had a good experience here. Easy process to sign a lease and move into my storage unit. Liked the drive up access. Compared prices and all facilities charge admin fees and insurance so went with the best price
Reply from Manager on April 7, 2020
Hi Wayne, thank you for taking the time out of your day to leave us a review! We are glad to hear that you enjoyed our facility and service, and we hope we can continue to impress you. Have a fantastic rest of your day!
Raise your rent, don't do business here
Stacy Long
February 29, 2020
Raise your rent every 9 months, no customer service. Advertise low prices and security,but your rent gets raised. Make you purchase insurance and you pay the premiums, but you cannot file A claim.
Reply from Manager on March 2, 2020
Thank you for leaving us a review Stacy. We would like to apologize for your negative experience at our facility. Please feel free to reach out to our management office at 520-320-9135 with any comments, questions, or concerns. We apologize again and would like to work towards making things right with you, have a great rest of your day.
$9.00 / Month Insurance & $15 Admin Fee
Felipe Caldaron
July 13, 2019
Good afternoon, Nice lady on the phone. Does not say anything about additional fees. Gentleman at front desk says $9.00 / month for insurance& $15.00 Admin Fee. Nothing on website. Not Good. Scam?
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